Frequently Asked Questions

How much is shipping?

Shipping is free on every order. There are no hidden fees at checkout.

Orders are shipped with full tracking. Delivery takes 3–6 days to the USA and United Kingdom, and 4–7 days to Canada, Australia, and New Zealand.

You will receive a tracking number by email as soon as your order ships. You can also enter it on our Track Order page at any time.

You are covered by our fit guarantee. If your product doesn't fit comfortably, email support@tryfrivo.com and we will send a replacement size for free or issue a full refund.

Every order is backed by our 90-Day Money Back Guarantee. If you are not happy for any reason, contact us within 90 days and we will arrange an exchange or a full refund. No complicated forms, no hassle.

Our products are designed to provide everyday support, compression, and comfort. Many customers use them for joint discomfort, stiffness, and stability. If you have a diagnosed medical condition, a recent surgery, or are unsure, please check with your doctor before use.

Email us at support@tryfrivo.com or call +1 (884) 531-5158. We reply to every message, usually within 24 hours.